The CEO of the General Authority for Investment and Free Zones (GAFI) Mohamed Awad said the Authority is working to standardize procedures and concepts within Investor Service Centers across the country, ensuring that investors receive same level of service in terms of quality and speed regardless of geographic location.
These remarks came during the opening of a workshop to develop the working mechanisms of Investor Service Centers (ISC) on Sunday, May 24, 2026, organized by the General Administration for Training and Development under the Institutional Development Sector. The workshop is part of the Ministry of Investment and Foreign Trade’s strategy and in implementation of the directives of Minister of Investment and Foreign Trade Mohamed Farid.
It aimed at creating an attractive investment climate and overcoming challenges facing investors. Awad added that the workshop brought together representatives of ISC from the various parts of the country, aiming to enhance institutional coordination and unify work methodologies within the centers.
He emphasized the Authority’s openness to all development proposals submitted by employees or investors, in support of the ministry’s plan to improve the investment environment. He explained that ISC represent the main interface of Egypt’s investment environment, requiring continued development of the services provided, benefiting from accumulated administrative expertise and international best practices, along with the flexible application of regulations and laws.
The workshop witnessed extensive discussions on ways to improve services provided to investors, enhance communication among employee and unify work mechanisms among the participating entities within ISC, which number 67 entities.