New service combines digital payments, online product marketing, AI-powered inventory management and financing to help merchants streamline operations. LOOP chief commercial officer Sheila Kimani, Visa country manager John Njoroge and NCBA Group director, transactional solutions Sally Chege, with the newly launched LOOP PDQ machine during the Loop Biz + launch in Nairobi/ HANDOUT NCBA Group’s digital financial services subsidiary, LOOP DFS, has launched a new platform targeting small businesses with digital payment solutions, inventory management tools and access to credit under one system.
The platform, dubbed LOOP BIZ+, is designed to help merchants manage sales, monitor stock, reach more customers and access financing without relying on separate systems for their daily operations. Launched in Nairobi on Thursday, the service brings together payment acceptance, product marketing, inventory intelligence and working-capital solutions in a single digital ecosystem.
The move comes as businesses increasingly adopt digital tools to manage transactions and operations, while small and medium-sized enterprises (SMEs) continue to face challenges accessing financing and expanding their customer base. “Small businesses are the backbone of Kenya’s economy, yet many entrepreneurs still manage payments, records, stock, marketing and financing through separate channels,” said Sheila Kimani, chief commercial officer at LOOP DFS.
“This can take valuable time away from running and growing their businesses. LOOP BIZ+ brings these needs together in one platform, helping merchants streamline operations, make better-informed decisions and access support as their businesses evolve.” The platform's payment system allows merchants to accept Visa cards, contactless payments using near-field communication (NFC) technology, mobile money and LOOP payments through a point-of-sale (POS) device.
Merchants can also accept payments through the LOOP BIZ mobile application and web portal, giving businesses multiple channels to serve customers and manage transactions. By consolidating payment services and business management tools, LOOP DFS aims to reduce the administrative burden associated with operating separate systems for sales, stock monitoring and financial management.
The platform also provides merchants with access to LOOP Discover, a marketplace that allows businesses to list and promote their products through the LOOP consumer application.